IT Support Specialist (1st Level) | Informatiker (m/w/d)

Job Summary

This role involves serving as the primary point of contact for 1st level IT support at the German Broadcasting Archive (DRA) in Potsdam-Babelsberg. You will support colleagues across various departments with software applications, technical workstation equipment, and cross-location ARD applications. Day-to-day responsibilities include coordinating with central IT service providers, managing software licenses, documenting IT assets, and actively participating in IT projects. The position is ideal for a service-oriented professional who enjoys self-organized, solution-driven work within an increasingly agile organizational model. Key requirements include a technical background in computer science, strong communication skills, and a proactive mindset. What makes this position unique is the opportunity to work in a culturally significant environment dedicated to digitizing historical records, offering excellent benefits like 31 days of vacation, flexible working hours (6:00 to 20:00), and a commitment to professional development and family-friendliness.