Student IT Assistant | Studentische Hilfskraft (m/w/d) in der IT

Job Summary

This role offers an excellent opportunity for a current student to join the central IT department of a large social services organization. As a Student IT Assistant, you will be the first point of contact for technical user support, handling both telephone and in-person inquiries. Your day-to-day responsibilities include accepting incident reports, creating support tickets, and resolving basic IT malfunctions across the organization's digital infrastructure. You will work within a supportive, humorous team that manages complex networks and software solutions for over 2,100 employees. This position is ideal for someone looking to gain practical operational experience while balancing their studies through flexible working hours (Gleitzeit). The role is integrated into a modern corporate structure that values human-centric service and provides a professional environment to develop foundational IT support skills.