IT Onsite Support Technician | IT Onsite Supporter (m/w/d)
Tintschl Technik GmbH
Job Summary
As an IT Onsite Support Technician, you will be responsible for ensuring the smooth operation of a diverse system landscape through both remote and local 1st and 2nd level support. Your day-to-day activities will involve hardware rollouts, troubleshooting system errors, and managing customer inquiries via telephone, email, or in-person at the service desk. You will play a key role in physical hardware management, including the setup, dismantling, and relocation of workstations, while maintaining accurate asset data within the system. This position is ideal for a self-motivated professional looking to grow within the IT field. The role offers a high degree of variety and stability, featuring an open-ended contract with a top-rated employer, attractive performance-based bonuses, and the potential for remote work flexibility. It is a great opportunity for someone who enjoys hands-on technical work combined with direct customer interaction.
Required Skills
Education
Not specified
Experience
- Professional experience in 1st and 2nd level telephone and onsite support
- Experience in hardware rollouts and workstation setups
- Practical knowledge of Windows and Office environments
- Advanced experience with standard computer hardware components
- Experience in independent troubleshooting and error analysis
Languages
Additional
- Minimum C1 level German required. Willingness to perform physical tasks related to hardware relocation and setup is necessary.
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