2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

As a 2nd Level IT Support Specialist, you will be responsible for the administration and maintenance of complex Windows and Linux environments. Your daily activities will involve analyzing and resolving technical malfunctions within IT infrastructure, managing network systems, and supporting collaboration tools like Office365 and MS Teams. You will act as a vital link between 1st and 3rd level support, ensuring efficient escalation management and contributing to the implementation of new technologies. This role is highly dynamic, involving participation in rollouts, migrations, and automation initiatives. It is an attractive position for professionals who enjoy variety, as it offers the chance to work with a broad technology stack including virtualization, monitoring tools, and cloud platforms. The company provides a permanent contract, continuous professional development through certifications, and the opportunity to work in large-scale, modern IT environments.