2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Bielefeld, Nordrhein-Westfalen, Deutschland
Published Apr 7, 2026
Full-time
Permanent

Job Summary

As a 2nd Level IT Support Specialist, you will be responsible for the administration and maintenance of complex Windows and Linux server environments. Your day-to-day activities involve analyzing and resolving technical malfunctions within the IT infrastructure, including network systems and server architectures. You will act as a vital bridge between 1st and 3rd level support, ensuring efficient problem escalation and the implementation of new technologies. Beyond troubleshooting, you will contribute to system migrations, automation initiatives using scripts, and the optimization of IT processes. This role is ideal for technical professionals who value data security and continuous learning. The position offers the unique opportunity to work with a wide array of modern technologies—from virtualization and cloud platforms to advanced monitoring and security tools—within a stable, permanent employment framework that encourages professional certification and career growth.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level technical support and IT infrastructure
  • Experience in the administration of Windows and/or Linux operating systems
  • Proven experience in troubleshooting network and server environments
  • Experience with virtualization platforms and system architecture development
  • Experience in documenting IT processes and creating operational manuals

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and IT security standards.