2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

As a 2nd Level IT Support Specialist, you will be responsible for the administration and maintenance of Windows and Linux server environments. Your daily activities will involve analyzing and resolving complex technical incidents within the IT infrastructure, covering networks, servers, and collaboration tools like Office365 and MS Teams. You will act as a vital link between 1st and 3rd level support, ensuring smooth escalation management and contributing to the implementation of new technologies. This role is highly dynamic, involving participation in rollouts, migrations, and automation initiatives. The position is particularly attractive for those who enjoy working with a diverse tech stack—including virtualization, cloud platforms (Azure/AWS), and automation tools—while benefiting from a permanent contract and a clear path for professional development through certifications. You will work in large-scale IT environments where data security and continuous learning are prioritized.