IT Support Engineer (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Engineer (2nd Level), you will be responsible for the administration and maintenance of complex Windows and Linux environments. Your day-to-day tasks involve analyzing and resolving technical malfunctions within IT infrastructure, including server systems and network architectures. You will act as a bridge between 1st and 3rd-level support, ensuring efficient escalation management and the implementation of new technologies. Key responsibilities include monitoring system performance, implementing security patches, and contributing to automation initiatives. This role is ideal for technical professionals who value data security and continuous learning. You will have the opportunity to work with a modern tech stack including cloud platforms, virtualization, and configuration management tools. The position offers a permanent contract in a growing company with significant professional development opportunities, though it does require a willingness to travel for various client projects.