IT Support Specialist | Mitarbeiter (m/w/d) IT-Support

Job Summary

As an IT Support Specialist, you will be the primary point of contact for technical issues, responsible for receiving, analyzing, and resolving incoming incident reports. Your day-to-day activities involve managing the telephone and ticketing systems to ensure the seamless operation of IT infrastructure and operating systems. Beyond troubleshooting, you will handle the installation, configuration, and administration of servers and applications. This role is ideal for ambitious professionals or career starters who enjoy direct user interaction and technical problem-solving. Joining a team-oriented environment at FERCHAU, you will benefit from a permanent employment contract, extensive professional development through an in-house academy, and various social benefits like childcare subsidies. It is a unique opportunity to work with renowned clients across various technology sectors while building a solid foundation in IT infrastructure management.