IT Helpdesk Specialist | IT-Helpdesk Mitarbeiter (m/w/d)

Job Summary

This role at FERCHAU Rosenheim involves acting as the primary point of contact for IT-related inquiries and technical issues across various companies in the Rosenheim and Chiemgau regions. As an IT Helpdesk Specialist, you will handle both 1st and 2nd-level support, focusing on the analysis, documentation, and resolution of system disruptions. Your daily responsibilities include the installation and configuration of hardware and software, as well as monitoring network security and administration. This position is ideal for candidates who enjoy technical problem-solving and direct user interaction. The role is particularly attractive due to its permanent contract status, above-tariff pay, and a structured overtime compensation system. Joining this team offers the opportunity to work on diverse innovation projects for well-known regional companies while benefiting from a strong corporate benefits program and regular team networking events.