Service and Support Specialist | Mitarbeiter Service und Support (m/w/d)

Job Summary

As a Service and Support Specialist at FERCHAU Rosenheim, you will be responsible for the technical lifecycle of high-end mobile electronics. Your daily tasks involve diagnosing faults and repairing robust smartphones, tablets, and other electronic devices, alongside conducting rigorous quality assurance tests. Beyond hardware, you will install and maintain Android and Windows software applications and provide professional technical consultation to customers via phone, email, and chat. This role bridges the gap between technical hands-on repair and administrative order processing, including creating cost estimates and invoices. The position is particularly attractive due to its permanent contract, flexible working hours with mobile work options, and a robust benefits package including a €1000 referral bonus and access to an extensive corporate benefits network. It offers a dynamic environment where technical problem-solving meets high-quality customer service.