Onsite IT Technician | Onsite Techniker (m/w/d) - 150725-3-KOE
BFI Informationssysteme GmbH
Job Summary
This role involves providing essential onsite IT support, handling a variety of tasks from troubleshooting hardware and software issues to configuring and installing IT equipment. The successful candidate will manage individual assignments, including incident resolution and IMAC services (Installation, Move, Add, Change), ensuring adherence to service level agreements. Key responsibilities include supporting users with mobile devices, diagnosing network problems, and meticulously documenting all work in a ticketing system. This position is ideal for individuals with a solid IT background, strong technical skills in operating systems and hardware/software, and excellent communication skills in German. It offers an opportunity to gain valuable experience in complex project environments within a reputable IT service provider, with potential for career advancement and permanent employment.
Required Skills
Education
Completed vocational training in IT
Experience
- Professional experience in hardware and software support
- Experience with ticketing systems
Languages
Additional
- Class B driving license required
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