IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as a vital link between people and technology by managing the day-to-day technical needs of the headquarters and various branch locations. Your primary responsibilities include recording, analyzing, and resolving user inquiries through a professional ticketing system, providing both 1st and 2nd level support. You will be actively involved in managing Microsoft Active Directory and maintaining the IT infrastructure with a focus on client/server environments. This role is particularly attractive for entry-level professionals or those early in their careers, offering a permanent employment contract, flexible mobile working options, and extensive professional development programs. With over 130 locations, the position offers significant stability and the opportunity to work within a large, well-established engineering and IT service network while benefiting from corporate discounts and a structured career path.