IT Support Specialist | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Hannover
Job Summary
As an IT Support Specialist at FERCHAU, you will be responsible for ensuring smooth IT operations and providing technical assistance to clients. Your day-to-day activities involve receiving, analyzing, and resolving technical issues while serving as a vital communication link between end-users and support teams. You will handle the installation, configuration, and administration of both hardware and software, alongside maintaining detailed system documentation. This role is ideal for technology enthusiasts who are quick to learn new tools and frameworks. FERCHAU offers an attractive package including a permanent employment contract, mobile working options, and various social benefits like a pension scheme and childcare allowance, making it a stable yet flexible environment for IT professionals to grow their careers while working on digitalization and networking projects.
Required Skills
Education
Qualified IT Specialist (Fachinformatiker) or a career changer with profound IT knowledge.
Experience
- Professional experience in IT support and technical operations
- Experience in handling, analyzing, and resolving technical malfunctions
- Proven experience working with common IT systems including Linux, Windows, and Microsoft 365
- Experience in hardware and software administration and configuration
Languages
Additional
- Must be able to work on-site at customer locations as part of operational business support.
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