IT Infrastructure Support Specialist | Supporter Infrastruktur (m/w/d)
FERCHAU GmbH Niederlassung Hamburg-City
Job Summary
As an IT Infrastructure Support Specialist, you will play a critical role in maintaining and optimizing the IT environments for high-profile clients. Your daily responsibilities will involve the end-to-end support and maintenance of IT infrastructure, including servers, networks, and workstations. You will be the primary point of contact for troubleshooting technical issues, installing and configuring hardware and software, and managing network security protocols. Additionally, you will provide essential training and support to end-users to ensure seamless daily operations. This role is ideal for a proactive professional who enjoys variety, as you will work on diverse projects across innovative companies. The position offers a permanent employment contract, flexible mobile working options, and extensive professional development opportunities through an in-house academy, making it a highly attractive opportunity for career growth in the IT sector.
Required Skills
Education
Completed vocational training in IT or a comparable professional qualification.
Experience
- Professional experience in IT infrastructure and technical support
- Proven experience managing heterogeneous client and server environments (Desktop, Server, Telephony, Mobile, Network, Printers)
- Experience in network technologies and operating systems
- Experience with Active Directory and software distribution is preferred
Languages
Additional
- Must have excellent written and spoken German skills (minimum C1 level). Work location may involve mobile working depending on the client company.
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