IT Support Specialist (1st and 2nd Level) | IT Mitarbeiter 1st und 2nd Level Support (m/w/d)

Job Summary

This role involves providing comprehensive 1st and 2nd level IT support and customer advisory services for a leading German engineering and IT service provider. On a day-to-day basis, the successful candidate will perform hardware and software troubleshooting, manage network infrastructures, and administer Microsoft 365 and Windows Server environments. Key responsibilities include managing user accounts in Active Directory/Azure AD, supporting virtualization platforms like VMware and Hyper-V, and maintaining firewall and VPN systems. The position requires a strong technical background in Windows server technologies and modern networking. What makes this role attractive is the stability of a permanent contract with a family-owned company, the flexibility of two days of remote work per week, and a clear focus on professional development and work-life balance within a supportive corporate culture.