IT Support Specialist | IT-Supporter / Fachinformatiker (m/w/d) Köln, Alexianer Köln GmbH
Alexianer IT GmbH
Job Summary
As an IT Support Specialist at Alexianer IT GmbH in Cologne, you will be the primary point of contact for first-level support, ensuring the reliability of local IT infrastructure across various healthcare and senior care facilities. Your daily responsibilities include installing, configuring, and maintaining end-user devices such as PCs, thin clients, mobile phones, and printers. You will manage user accounts and access rights while actively participating in IT rollouts, system updates, and site-specific projects. This role is ideal for service-oriented professionals who enjoy collaborative environments and structured problem-solving. The position offers a meaningful career path within a large healthcare network of 34,000 employees, providing long-term stability through a permanent contract, flexible working hours, and comprehensive benefits like professional development opportunities and health programs.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration) or a comparable qualification.
Experience
- Professional experience in IT administration or IT support
- Previous experience in IT support for senior care facilities is advantageous
- Experience in managing user rights and IT systems
- Proven experience in hardware and client-side troubleshooting
Languages
Additional
- Valid Class B driver's license required. Must provide salary expectations with the application.