IT Systems Integration Specialist | IT-Fachinformatiker/-in Systemintegration (m/w/d)

Job Summary

As an IT Systems Integration Specialist, you will be the primary technical contact for customers in the heat treatment and coating industry across more than 20 countries. Your daily routine involves providing 1st and 2nd level support via telephone and remote maintenance, ensuring the continuous operation of specialized order processing software. You will act as a vital bridge between the development team and the client, managing tickets, documenting solutions, and performing system installations. Beyond support, you will manage network administration for both internal and client environments and assist in IT hardware procurement. This role is ideal for someone who enjoys a mix of routine tasks and creative problem-solving within a small, supportive team. The position offers a high degree of flexibility with home-office options, family-friendly hours, and a focus on professional development, making it an attractive choice for both experienced professionals and motivated career starters.