IT Help Desk Administrator | IT Administrator im Help Desk (m/w/d)

Job Summary

As an IT Help Desk Administrator at Medicover, you will play a critical role in maintaining the IT infrastructure of a leading international healthcare provider. Your daily responsibilities will involve providing hardware and software support to users, documenting and resolving incidents via an IT Service Management (ITSM) system, and performing root-cause analysis for complex technical errors. Beyond reactive support, you will actively contribute to the planning and execution of diverse IT projects. This role is ideal for service-oriented professionals who value structured work and interdisciplinary collaboration. The position is particularly attractive due to its stable environment within the critical healthcare infrastructure, offering a permanent contract, 30 days of vacation, and comprehensive benefits including transport subsidies and health vouchers.