Head of IT Field Service | Abteilungsleiter (m/w/d) Field Service IT

Akkodis Germany Tech Experts GmbH

Leipzig, Sachsen, Deutschland
Published Apr 2, 2026
Full-time
Permanent

Job Summary

This leadership role involves overseeing the end-user device strategy and IT field services for a hospital in Leipzig. You will be responsible for defining modern hardware standards, optimizing delivery and support processes, and managing procurement and documentation. Uniquely, this position maintains a strong technical focus, with approximately 70% of the role dedicated to hands-on support for PCs, laptops, tablets, smartphones, and telephony systems. You will lead technical projects and rollouts while serving as an escalation point for complex problem management. This position is ideal for a technical expert looking to transition into or grow within a leadership role, offering a blend of strategic planning and practical technical execution. The role is attractive due to its permanent contract, hybrid work options, and the opportunity to shape the digital infrastructure of a healthcare facility.

Required Skills

Education

Degree or vocational training in IT (e.g., Computer Science, Information Systems, or vocational training as an IT Specialist for System Integration/IT Systems Electronician).

Experience

  • Professional experience in end-user device management within large-scale environments
  • Leadership experience or a demonstrated readiness to transition into a management role
  • Multiple years of practical experience with hardware maintenance and Windows-based systems
  • Proven track record in managing IT rollout projects and technical documentation

Languages

Not specified

Additional

  • The role is based in Leipzig with a start date of April 1, 2026. Includes hybrid/remote work options and requires the ability to handle on-site technical escalations.