IT Administrator - 2nd Level Support | Administrator - 2nd Level Support (w/m/d)
Brunel GmbH NL Heilbronn
Job Summary
As an IT Administrator in 2nd Level Support, you will play a critical role in maintaining and evolving the IT infrastructure for a prominent client in the defense industry. Your day-to-day responsibilities include providing onsite technical support, performing error analysis, and troubleshooting complex issues. You will be responsible for the setup and maintenance of IT workstations, as well as the administration of Windows Active Directory and Linux systems. Beyond technical support, you will contribute to the development of quality management manuals and ensure compliance with legal and regulatory requirements. This position is particularly attractive due to its permanent contract, 30 days of vacation, flexible working hours with a 'Gleitzeit' account, and the opportunity for remote work. Being part of a major international engineering service provider like Brunel offers significant career development prospects and a structured corporate benefits program.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Specialist for Application Development, or IT Systems Electronician; or a degree in Technical Computer Science, Software Development, IT Security, or Business Informatics.
Experience
- Professional experience in Windows environments including Client, Server, and Active Directory
- Experience in First and Second Level Support including error analysis and troubleshooting
- Proven experience in server and network infrastructure configuration
- Experience in applying and developing QM manuals and compliance guidelines
- Practical knowledge of SQL or PostgreSQL databases is preferred
Languages
Additional
- Permanent full-time position; requires the ability to work onsite for specific support tasks; knowledge of defense industry standards is beneficial.
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