IT Support Specialist | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Hannover
Job Summary
As an IT Support Specialist, you will be crucial in ensuring the smooth daily IT operations for our clients, acting as the first point of contact for technical issues. Your responsibilities will include diagnosing and resolving technical problems, providing user support for various IT-related queries, and managing the installation and configuration of hardware and software. You will also be responsible for creating and maintaining essential technical documentation. This role is ideal for a digitally-native individual who can quickly adapt to new tools and technologies, possesses strong problem-solving skills, and is committed to delivering excellent customer service. Join a team that values expertise and fosters a collaborative environment, working on exciting projects across diverse industries.
Required Skills
Education
Completed apprenticeship as an IT Specialist for System Integration or career changer with strong IT knowledge
Experience
- Initial practical experience in IT support (ideally)
- Professional experience with ticket systems
- Professional experience with common IT systems (Linux, Windows, Microsoft 365)
Languages
Additional
- Not specified
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