Electrical Engineering Technician (Energy Technology) | Techniker/in - Elektrotechnik (Energietechnik)

Job Summary

As a Support Specialist for heat pump systems, you will serve as the primary technical contact for customers and partners. Your day-to-day responsibilities involve managing technical inquiries through a structured ticketing system, analyzing complex malfunctions, and processing RMAs. Depending on your personal preference, you can choose to focus on office-based support or participate in on-site service missions. You will play a vital role in product development by providing direct feedback to the engineering teams to improve system performance and customer utility. This role is highly attractive due to its flexibility, offering a choice between field and office work, a modern work environment with home office options, and the opportunity to work on sustainable technology with a real impact on climate change. The company provides a comprehensive step-by-step training program to ensure you become an expert in their specific heat pump technology.