IT Support Technician / On-Site User Support | IT-Support Techniker User Support Vor Ort Service (m/w/d)

Job Summary

As an IT Support Technician in Bonn, you will provide critical on-site support within a diverse IT infrastructure for a client in the scientific sector. Your daily responsibilities include troubleshooting technical issues, managing user requests, and performing the installation, configuration, and maintenance of hardware and software components. You will be responsible for maintaining detailed documentation within a ticketing system and handling error analysis for Windows 10 and 11 environments. This role is ideal for a professional who enjoys direct user interaction and technical problem-solving. The position offers a long-term perspective with a permanent contract, 30 days of annual leave, and a planned transition to the end client after 18 months. It is an attractive opportunity for those seeking a collaborative team environment and professional development in a stable, well-established consulting firm.