Microwave Systems Support Specialist | System Specialist Microwave Support (m/w/d) - I-00622
telent GmbH
Job Summary
This role focuses on the operation and technical support of microwave radio systems for both client environments and internal laboratory settings. As a Microwave Systems Support Specialist, you will provide remote assistance for system installations, manage release and patch cycles, and evaluate security vulnerabilities (CVEs). Your daily activities will involve 2nd-level support, including ticket handling, error analysis, and occasional on-site maintenance or troubleshooting. You will act as a critical interface to 3rd-level manufacturer support and participate in structured project documentation. This position is ideal for technical professionals who enjoy a mix of remote support and hands-on field work, offering the stability of a permanent contract and the opportunity to work with high-end technology from leading manufacturers like Ericsson and Huawei. Participation in an on-call rotation is required to ensure system reliability.
Required Skills
Education
Degree in Electrical Engineering specializing in Telecommunications or High-Frequency Technology; alternatively, State-certified Technician in Electrical Engineering (Information/Communication) or completed vocational training in IT (e.g., IT System Integration Specialist).
Experience
- Several years of professional experience in the operation of high-frequency based telecommunications systems
- Practical experience with microwave systems from manufacturers such as Ericsson, Ceragon, NEC, Huawei, Aviat, or SIAE
- Proven experience in IP networking including Routing, VLAN, and Quality of Service (QoS)
- Experience in 2nd level support and interfacing with 3rd level manufacturer support
Languages
Additional
- Willingness to travel is required. Participation in an on-call rotation is mandatory. G41 medical examination for 'Working at Heights' is desirable but not mandatory.
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