IT Service Technician - SAP User Management | IT Servicetechniker - SAP Usermanagement (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Apr 1, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician specializing in SAP User Management, you will play a critical role in supporting end-users and maintaining the integrity of SAP environments. Based in Hamburg, this part-time position (15–20 hours per week) involves the day-to-day administration of user accounts and access permissions, ensuring that authorization conflicts are identified and resolved promptly. You will be responsible for troubleshooting technical issues within the SAP landscape and managing support requests through ticketing systems like ServiceNow. This role is ideal for a service-oriented professional who enjoys technical problem-solving and collaborative teamwork. The position offers a high degree of flexibility, 30 days of vacation, and modern IT equipment, making it an attractive opportunity for those seeking a strong work-life balance within a supportive, flat-hierarchy environment. You will also benefit from professional development opportunities through dedicated seminars and training programs.

Required Skills

Education

Not specified

Experience

  • Professional experience in SAP support or user administration
  • Experience handling technical support requests via ticketing systems
  • Practical knowledge of managing user accounts and permissions
  • Experience with ServiceNow is preferred but not mandatory

Languages

German (Fluent)English (Fluent)

Additional

  • Location: Hamburg; Part-time availability (15-20 hours/week); Position offered via temporary employment (Arbeitnehmerüberlassung).