IT Systems Engineer - Remote Update Support | IT-System Engineer (w/m/d) Remote Update Support auf Englisch - befristet
Siemens AG
Job Summary
As an IT Systems Engineer for Remote Update Support, you will play a critical role in maintaining clinical operations for healthcare providers across the EMEA region. Your daily responsibilities involve providing high-quality international remote support for clinical imaging software, with a specific focus on managing software versions and coordinating updates and upgrades. You will act as a technical consultant for IT system integration and interface design, ensuring seamless connectivity for third-party applications. This position is ideal for those who enjoy cross-cultural collaboration and technical problem-solving. The role offers significant flexibility, allowing for up to 60% mobile work within Germany or up to 30 days of remote work from selected international locations. Joining a global leader like Siemens Healthineers provides a dynamic environment to grow professionally while contributing to life-saving medical technology.
Required Skills
Education
Bachelor's degree in Electrical Engineering, Computer Science, Physics, or Medicine with an IT affinity; or equivalent vocational training and further education as an IT Specialist with extensive relevant work experience.
Experience
- Initial professional experience in customer IT support, preferably involving medical imaging devices and clinical workflows.
- Experience working with virtualized IT systems, scripting, and server hardware.
- Proven experience in implementing interfaces for third-party applications within a clinical setting.
- Professional experience in managing multiple support requests simultaneously and prioritizing tasks in a structured manner.
- Experience in intercultural cooperation and supporting international customers via telephone.
Languages
Additional
- This is a fixed-term position for 2 years. Candidates must be able to support customers during EMEA business hours (7 AM to 6 PM). The role can be based in Erlangen (Germany), Romania, Poland, Portugal, or Paris (France).
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