IT Onsite Support Specialist | Mitarbeiter IT Onsite Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Düsseldorf, Nordrhein-Westfalen, Deutschland
Published Mar 31, 2026
Full-time
No information

Job Summary

As an IT Onsite Support Specialist at FERCHAU, you will serve as the primary technical point of contact for employees, ensuring seamless day-to-day operations through hands-on technical assistance. Your daily responsibilities will include setting up, maintaining, and replacing workplace hardware such as PCs, laptops, and printers, as well as installing and configuring software and operating systems. You will also manage conference room technology and perform minor network cabling tasks. A key part of the role involves documenting incidents in a ticket system and collaborating closely with central IT teams. This position is ideal for service-oriented professionals who enjoy direct user interaction and physical hardware management. FERCHAU offers an attractive environment with corporate discounts on travel and electronics, opportunities to implement your own ideas, and a strong emphasis on professional development and team spirit within a leading technology service provider.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration) or comparable professional experience.

Experience

  • Professional experience in IT support or a similar technical role
  • Experience in hardware setup, maintenance, and troubleshooting
  • Experience working with Windows-based environments and Microsoft Office
  • Experience in user communication and service-oriented problem solving
  • Experience with basic network infrastructure and cabling

Languages

Not specified

Additional

  • Not specified