IT Support Specialist | Mitarbeiter IT-Support (m/w/d)

FERCHAU GmbH Niederlassung Paderborn

Münster, Westfalen, Nordrhein-Westfalen, Deutschland
Published Mar 31, 2026
Full-time
No information

Job Summary

As an IT Support Specialist at FERCHAU, you will act as the primary point of contact for employees regarding hardware and software issues. Your daily responsibilities will involve setting up and maintaining workstations, printers, and mobile devices, as well as installing and configuring operating systems and applications. You will be responsible for 1st and 2nd level support, troubleshooting technical errors, and documenting solutions within a ticketing system. This role offers the opportunity to collaborate with external service providers and internal IT teams. The position is particularly attractive for those looking to take on responsibility in a dynamic environment that offers extensive corporate discounts on travel and electronics, a strong team spirit, and diverse professional development programs to help you advance your career in technology.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration) or a comparable qualification.

Experience

  • Professional experience in IT support and troubleshooting
  • Experience in the installation and configuration of operating systems and applications
  • Experience in 1st and 2nd level support environments
  • Experience in documenting technical issues and solutions in ticketing systems

Languages

German (Fluent)

Additional

  • Reference number VA30-11543-PB. Candidates must demonstrate a service-oriented approach and friendly demeanor.