IT Onsite Support Technician | Mitarbeiter IT Onsite Support (m/w/d)
FERCHAU GmbH Niederlassung Paderborn
Job Summary
As an IT Onsite Support Technician, you will serve as the primary point of contact for employees facing technical challenges at their physical workspace. Your daily responsibilities involve the hands-on installation, maintenance, and replacement of hardware including PCs, laptops, monitors, and printers. You will also play a key role in software deployment, operating system configuration, and the technical setup of meeting rooms. Beyond hardware, you will handle basic networking tasks and manage service requests through a ticketing system. This role is ideal for a service-oriented professional who enjoys direct user interaction and problem-solving. Joining FERCHAU offers the chance to work with a leading technology service provider, providing a collaborative environment where you can take on responsibility, contribute your own ideas, and benefit from extensive professional development programs and corporate discounts.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration) or equivalent practical experience.
Experience
- Professional experience in an IT environment or completed vocational training in IT
- Experience in onsite technical support and hardware troubleshooting
- Proven experience working with Windows systems and MS Office applications
- Practical experience in basic network administration and cabling
- Experience in customer service and user communication
Languages
Additional
- Not specified
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