Application and Support Specialist | Spezialist (m/w/d) Applikation und Support

Job Summary

As an Application and Support Specialist at FERCHAU, you will serve as a technical consultant providing problem-solving expertise to national and international clients via telephone, email, remote maintenance, and on-site visits. Your daily responsibilities include commissioning systems with controller and SCADA components, supporting the release process for hardware and software products, and conducting detailed error analyses to develop practical solutions. You will play a vital role in bridging the gap between clients and product management by sharing user feedback to optimize the product portfolio. Additionally, you will empower customers and sales partners through technical training sessions. This role is ideal for proactive individuals who enjoy solving technical challenges in an agile environment and are looking for a long-term career with a permanent contract, flexible working hours, and comprehensive benefits like a company pension and specialized training opportunities.