Technical Administrator | Technischer Sachbearbeiter (m/w/d)

Job Summary

This role involves providing essential technical support and administrative assistance for machinery and systems. The successful candidate will be the primary point of contact for customer and dealer support inquiries, offering expert technical advice on machine-related issues. Key responsibilities include diagnosing error messages, processing complaints, and preparing documentation for quotes, orders, and invoices. The position also entails supporting field technicians with technical questions during service assignments and actively contributing to the optimization of service processes. Ideal for a detail-oriented professional with a background in electrical or mechatronic fields, strong communication skills, and a customer-focused approach.