2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Mar 31, 2026
Full-time
Permanent

Job Summary

As a 2nd Level IT Support Specialist, you will be responsible for the administration and maintenance of complex Windows and Linux server environments. Your daily activities will include analyzing and resolving technical malfunctions within the IT infrastructure, managing network systems, and supporting collaboration tools like Office365 and MS Teams. You will act as a vital link between 1st and 3rd-level support, contributing to system migrations, rollouts, and automation initiatives. This role is ideal for technical professionals who value data security and continuous learning, as you will work with a modern tech stack including virtualization, cloud technologies, and monitoring tools. The position offers a permanent contract in a growing company with significant opportunities for professional development and certifications. While the role involves diverse projects in large-scale IT environments, it also requires a willingness to travel to various project sites.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and system administration
  • Experience in managing Windows and/or Linux operating systems
  • Proven experience in network infrastructure and server systems
  • Experience with IT troubleshooting and error analysis
  • Experience in documenting IT processes and creating operational manuals
  • Experience with virtualization and cloud-based hybrid environments

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and IT security standards.