1st & 2nd Level IT Supporter | 1st & 2nd Level Supporter (m/w/d) - hybrides Arbeiten (Remote & Präsenz)

Job Summary

This role is for an IT Supporter to join a dynamic team in Stuttgart, offering a hybrid work model with remote and on-site presence. The successful candidate will be the primary point of contact for internal IT and telecommunication inquiries, documenting and classifying them in a central ticketing system. Day-to-day tasks involve monitoring and resolving open requests and incidents, troubleshooting hardware and software issues via phone, remote support, or in person, and managing the client environment, including operating system and application installations. This position is ideal for someone with initial IT support experience, a passion for technology, and a solution-oriented approach, seeking a supportive work environment with flexible hours.