Quality Technician for Complaint Management | Qualitätstechniker Reklamation (m/w/d)

Job Summary

As a Quality Technician for Complaint Management, you will play a pivotal role in maintaining high product standards by analyzing customer complaints and performing detailed diagnostics on electrical and mechanical failures at the component level. Your day-to-day responsibilities involve reproducing technical errors, conducting endurance tests, and implementing corrective actions using the 8D methodology. You will act as a vital link between production, development, and sales, ensuring clear communication through professional investigation reports. This position is ideal for technical professionals who enjoy hands-on troubleshooting and systematic problem-solving. The role offers a secure, permanent contract with a leading technology service provider, featuring attractive benefits such as childcare subsidies, company pension schemes, and extensive corporate discounts, making it a compelling choice for long-term career growth in the engineering sector.