Customer Service Team Lead - Security Technology | Teamverantwortlicher Kundendienst Sicherheitstechnik (m/w/d)

Job Summary

This role involves leading a dedicated team of approximately 15 service technicians to ensure the reliable maintenance and support of security technology systems for a diverse client base. As the central interface between customers, technicians, and the company, you will manage maintenance contracts, coordinate service deployments, and provide technical guidance for complex troubleshooting. While the role is primarily leadership-focused, you will occasionally provide on-site support for sophisticated technical issues. This position is ideal for a technically proficient professional who enjoys personnel development and pragmatic problem-solving. The company offers a modern workplace, flexible working hours, 30 days of vacation, and a company vehicle available for private use. It is a unique opportunity to combine leadership responsibilities with hands-on technical expertise in a stable, family-run business environment.