Process Manager Customer Lifecycle | Process Manager Endkundenprozess - Kunde werden und Kunde sein (m/w/d)

Job Summary

As a Process Manager for the 'Becoming and Being a Customer' lifecycle at SENEC, you will take operational responsibility for end-to-end customer processes within a leading renewable energy solutions provider. Your daily activities will involve analyzing process costs, throughput times, and manual efforts to identify efficiency drivers and eliminate error sources. You will bridge the gap between business departments, IT, and management by creating detailed concepts for system adjustments and overseeing the rollout of new processes, including hyper-care support. This role is ideal for a structured professional who enjoys optimizing complex workflows and performing cost-benefit analyses. Joining a subsidiary of EnBW, you will benefit from the agility of a startup environment backed by corporate security, contributing directly to the energy transition through innovative storage and solar solutions.