Unified Communications Voice Recording Specialist | Spezialist Unified Communications Sprachaufzeichnung (m/w/d)

Finanz Informatik GmbH & Co. KG

Hannover, Niedersachsen, Deutschland
Published Mar 30, 2026
Full-time
No information

Job Summary

This role involves the end-to-end management of a specialized voice recording platform within a major European banking IT service provider. Day-to-day, you will be responsible for the installation, maintenance, and continuous development of the platform, ensuring high availability through proactive patch and release management. You will play a critical role in quality assurance by conducting acceptance tests and coordinating change management processes. Beyond technical maintenance, you will act as a second-level support expert for troubleshooting and contribute your expertise to strategic projects. This position is ideal for technical professionals who enjoy a mix of infrastructure operations and project-based development. The role offers a dynamic environment with significant opportunities for personal growth and the chance to work on financial services digitalization at scale, supported by a comprehensive benefits package and a focus on individual strengths.

Required Skills

Education

Successfully completed subject-related university degree or a comparable vocational training qualification.

Experience

  • 2-3 years of professional experience in a relevant technical field
  • Experience in SIP environments and Workforce Optimization (preferably Verint)
  • Experience in voice recording environments is desirable
  • Advanced knowledge in operating Windows platforms, databases, and virtualization
  • Experience using scripting languages
  • Experience in capacity, release, and patch management

Languages

Not specified

Additional

  • Participation in on-call duty (Rufbereitschaft) is required. Locations available in Hannover or Münster.