Customer Service Specialist | Customer Service Specialist (m/w/d)

Job Summary

This role offers a unique opportunity for a Customer Service Specialist to join a mid-sized business services organization in Munich. The successful candidate will be responsible for providing excellent customer service, maintaining strong client relationships, and ensuring customer satisfaction. A key aspect of the role involves leveraging technology to resolve customer issues and providing feedback to management for service improvement. The position also requires effective internal communication to address client concerns, meticulous documentation of interactions, and participation in ongoing training. This is an attractive opportunity for someone passionate about customer service, looking to work in an innovative, technology-driven environment, and eager to develop their skills within a collaborative team culture.