2nd Level IT Support Specialist | 2nd Level Support (m/w/d)

Page Personnel Deutschland

Hamburg, Deutschland
Published Jul 14, 2025
Full-time
Permanent

Job Summary

This role involves providing essential 2nd level support, focusing on troubleshooting and resolving IT incidents within a modern data center environment. The specialist will manage Windows and Linux servers, virtualized systems, and assist with network, firewall, and IT security administration. Collaboration with the first-level support and other departments is key, along with contributing to IT projects and process improvements. The ideal candidate will possess a strong IT background, practical experience in IT support, and solid knowledge of operating systems and networking. This position offers a permanent contract, flexible working hours, and opportunities for professional development within a dynamic and innovative IT service company in Hamburg.

Required Skills

Education

Completed IT-related vocational training or comparable qualification

Experience

  • Professional experience in IT support, ideally in 2nd level
  • Good knowledge of Windows and/or Linux systems
  • Experience with network technologies
  • Experience with ticket systems and ITIL-based processes is beneficial

Languages

German (Fluent)English (Basic)

Additional

  • Permanent employment contract