2nd Level IT Support Specialist | 2nd Level Support (m/w/d)
Page Personnel Deutschland
Job Summary
This role involves providing essential 2nd level support, focusing on troubleshooting and resolving IT incidents within a modern data center environment. The specialist will manage Windows and Linux servers, virtualized systems, and assist with network, firewall, and IT security administration. Collaboration with the first-level support and other departments is key, along with contributing to IT projects and process improvements. The ideal candidate will possess a strong IT background, practical experience in IT support, and solid knowledge of operating systems and networking. This position offers a permanent contract, flexible working hours, and opportunities for professional development within a dynamic and innovative IT service company in Hamburg.
Required Skills
Education
Completed IT-related vocational training or comparable qualification
Experience
- Professional experience in IT support, ideally in 2nd level
- Good knowledge of Windows and/or Linux systems
- Experience with network technologies
- Experience with ticket systems and ITIL-based processes is beneficial
Languages
Additional
- Permanent employment contract
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