IT Support Specialist | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Hannover
Job Summary
As an IT Support Specialist at FERCHAU, you will be responsible for ensuring smooth IT operations and maintaining technical infrastructure for prestigious clients across various industries. Your day-to-day activities will involve accepting, analyzing, and resolving technical malfunctions, as well as providing hands-on support to users regarding hardware and software issues. You will also handle the installation and configuration of systems and maintain critical technical documentation. This role is ideal for service-oriented professionals who enjoy troubleshooting and direct user interaction. The position offers a highly attractive package including a permanent employment contract, a company pension scheme, and a €1,000 referral bonus program. FERCHAU provides a growth-oriented environment with extensive training opportunities and corporate discounts on travel, electronics, and vehicles, making it an excellent platform to sharpen your professional profile while working on diverse technological projects.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or equivalent IT knowledge through career change.
Experience
- Initial practical experience in IT support is preferred
- Proven experience in handling common IT systems (Linux, Windows, Microsoft 365)
- Experience working with ticket systems for incident management
- Professional background in technical problem analysis and resolution
Languages
Additional
- Location flexibility mentioned for Hannover, Celle, Hildesheim, Hameln, or Einbeck. Reference number VA96-98302-H should be used for applications.
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