IT Support Specialist | IT Supporter (m/w/d)

FERCHAU GmbH Niederlassung Oldenburg

Oldenburg (Oldb), Niedersachsen, Deutschland
Published Mar 27, 2026
Full-time
No information

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as a vital link between users and technology, ensuring seamless operations across various industries. Your day-to-day responsibilities involve the implementation and management of software and servers, alongside the installation and maintenance of hardware. You will provide technical and application-based support to users via telephone, remote maintenance, or on-site visits. A key part of the role includes collaborating with 3rd-level support and external service providers to ensure high system availability and efficient incident resolution. This position is particularly attractive for those seeking a permanent contract within a growth-oriented environment that emphasizes professional development and team networking. You will have the opportunity to take on responsibility early on while benefiting from structured career advancement and a collaborative company culture featuring regular team events.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration), Information Technology Assistant, or a comparable qualification.

Experience

  • Professional experience in 1st and 2nd level IT support is advantageous
  • Experience in the implementation and maintenance of software and server systems
  • Proven track record in hardware installation, replacement, and maintenance
  • Experience working with Windows-based client and server environments
  • Experience in documenting technical faults and coordinating with 3rd level support

Languages

German (Fluent)

Additional

  • Permanent employment contract; requires the ability to provide on-site support as well as remote assistance.