IT Support Specialist | IT Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as a critical link between users and technology, ensuring seamless operations across various industries. Your daily responsibilities include implementing and managing software and servers, as well as installing and maintaining hardware components. You will provide technical and application-oriented support to users via telephone, remote maintenance, or on-site visits. A key part of the role involves documenting incidents and collaborating closely with 3rd-level support and external service providers to ensure maximum system availability. This position is ideal for those looking to sharpen their technical profile within a supportive environment that offers permanent growth opportunities. The role is particularly attractive due to its permanent contract, structured professional development paths, and a vibrant company culture featuring regular team events and networking opportunities.