IT Support Specialist | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Hannover
Job Summary
As an IT Support Specialist at FERCHAU, you will be responsible for ensuring smooth daily IT operations for high-profile clients across various technology sectors. Your day-to-day activities will involve accepting, analyzing, and resolving technical malfunctions, while providing direct support to users facing hardware or software issues. You will be tasked with the installation and configuration of equipment and the maintenance of detailed technical documentation. This role is ideal for tech-savvy individuals who can quickly adapt to new tools and development trends. The position is particularly attractive due to its permanent employment contract, comprehensive benefits package including childcare subsidies and company pension schemes, and a vibrant corporate culture featuring regular team events and networking opportunities.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a lateral entrant with sound IT knowledge.
Experience
- Professional experience in IT support, ideally with initial practical exposure
- Experience in using ticket systems and standard IT infrastructure
- Proven track record in troubleshooting and user support
- Experience in installing and configuring hardware and software components
Languages
Additional
- Must demonstrate a customer-oriented and service-driven working style. Reference number VA74-40720-H should be used for the application.
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