IT Support Specialist | Fachinformatiker IT Support (m/w/d)
FERCHAU GmbH Niederlassung Potsdam
Job Summary
As an IT Support Specialist, you will serve as the primary point of contact for technical challenges involving software, hardware, and media technology. Your day-to-day responsibilities include the installation, configuration, and repair of PC hardware and peripheral devices, as well as managing mobile devices and printers. You will collaborate closely with specialized IT departments to implement sustainable solutions and technical changes while actively optimizing existing IT processes. This role combines technical execution with administrative tasks to ensure smooth daily operations. The position is ideal for customer-oriented professionals who enjoy troubleshooting and maintaining modern IT environments. Joining FERCHAU offers the stability of a permanent contract alongside attractive benefits like pension schemes, childcare subsidies, and fitness memberships, making it a highly supportive environment for long-term career growth in the technology sector.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Several years of professional experience in software and hardware support
- Professional experience working with Microsoft Windows and Active Directory
- Experience in the installation and configuration of IT peripheral devices
- Proven track record in customer-oriented technical service
Languages
Additional
- Must be able to work independently and possess strong communication skills for customer interaction. Reference number VA31-81711-P is required for the application.
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