Software Support Specialist | Software Support (m/w/d)

Job Summary

Join a leading ERP software developer for the financial services sector in Munich as a Software Support Specialist. In this role, you will collaborate closely with software development and project management teams, defining and executing test cases for quality assurance, including interface, usability, and performance tests. Your day-to-day will involve analyzing customer feedback, generating reports, and implementing improvements for quality management and service processes. You will also provide direct and remote software support, performing error analysis and resolution, and contributing to test concepts and documentation. This position offers the chance to apply your technical skills in a dynamic environment, with opportunities for professional growth and a focus on continuous improvement in a company with flat hierarchies and a modern work setup.