IT Technician | IT-Techniker (m/w/d)
I.K. Hofmann GmbH
Job Summary
As an IT Technician, you will be responsible for delivering high-quality technical support within personal systems, data centers, and networking environments. Your daily activities will involve handling individual incidents and IMAC (Installation, Move, Add, Change) services, troubleshooting hardware and software issues for clients, and configuring PCs, notebooks, and printers. You will also provide hands-on support for mobile devices running iOS and Android and assist remote teams with network-related problems. A key part of the role includes documenting all activities within a ticketing system to ensure workflow transparency. This position is ideal for professionals who enjoy a mix of technical troubleshooting and user interaction. It offers the stability of a permanent contract, attractive pay, and additional benefits like holiday and Christmas bonuses, all within a well-connected location accessible by public transport.
Required Skills
Education
Completed vocational training in the IT field or equivalent professional experience
Experience
- Professional experience in an IT environment
- At least 1 year of practical experience in the IT field within the last 3 years (if no degree)
- Experience using ticketing systems or comparable documentation workflows
- Experience with technical cabling and hardware installation steps
Languages
Additional
- Valid Class B driver's license is required for on-site support tasks.
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