Service Dispatcher | Disponent m/w/d

job meets life GmbH

Celle, Niedersachsen, Deutschland
Published Mar 25, 2026
Full-time
Permanent

Job Summary

As a Service Dispatcher for an innovative company in Celle, you will be the central point of contact for coordinating nationwide technical operations. Your day-to-day responsibilities involve planning and scheduling service technicians for maintenance, inspections, and repairs, ensuring that assignments are matched to the specific technical qualifications of the staff. You will handle customer communication, manage appointment scheduling, and process inspection orders into actionable work assignments. Additionally, you will be responsible for telephone fault recording and order creation. This role is ideal for an organized professional who enjoys a fast-paced environment and has a strong technical understanding. The position offers the opportunity to work in a growing team where you act as the 'engine' of the service department, balancing customer needs with operational efficiency.

Required Skills

Education

Completed commercial or technical vocational training (e.g., Kaufmann/Kauffrau or technical equivalent).

Experience

  • Professional experience in commercial or technical dispatching
  • Experience in coordinating nationwide service assignments for technicians
  • Proven track record in appointment scheduling and customer service
  • Experience in handling technical fault recording and order processing

Languages

German (Fluent)English (Basic)

Additional

  • Interest and understanding of technical equipment is required. The role involves nationwide coordination of service technicians.