Specialist Digital Transformation | Spezialist Digitale Transformation (all genders)

Job Summary

This role is for a Digital Transformation Specialist to join the Customer Channels and Digital Commerce team at BMW AG in Munich. The specialist will be instrumental in driving the digital business transformation, focusing on digital customer service and online offerings. Key responsibilities include shaping the digital transformation of BMW Financial Services globally, collaborating with product owners, international markets, and suppliers, and harmonizing the digital customer journey across all markets and channels. The ideal candidate will possess a strong background in business administration or business informatics, coupled with experience in customer-facing roles or customer service, and proven skills in project management, agile methodologies, and UX/UI design. This position offers an excellent opportunity to contribute to a leading international automotive company.