(Senior) Technical Specialist | (Senior) Technical Specialist (all genders)
]init[ AG
Job Summary
As a (Senior) Technical Specialist at ]init[, you will be responsible for ensuring the technical excellence and smooth operation of central IT applications for public sector clients. Your day-to-day activities involve providing 1st and 2nd level support, conducting structured error analyses in complex system landscapes, and managing support tickets via Jira and Confluence. You will collaborate closely with interdisciplinary teams, including lead developers and project managers, to optimize workflows and integrate new software functions. This role is ideal for professionals who enjoy problem-solving and want to contribute to socially relevant digital solutions. The position offers high flexibility with remote work options across Germany, a focus on professional development through a dedicated academy, and a modern agile working environment that balances technical rigor with user-centric service delivery.
Required Skills
Education
Degree in Computer Science, Business Informatics, or a completed vocational training as an IT Specialist (Fachinformatiker).
Experience
- Professional experience in IT support or technical system administration
- 5 years of relevant professional experience required if applying with a vocational qualification instead of a degree
- Experience in error analysis and managing complex IT landscapes
- Proven experience with project organization and collaboration tools like Jira and Confluence
- Experience in coordinating technical requirements with stakeholders and developers
Languages
Additional
- Security clearance may be required following a job offer due to the nature of public sector clients. Flexible location within Germany.
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