IT Support Specialist | IT-Anwenderbereuerin (m/w/d), Riswicker Straße 117

Job Summary

As an IT Support Specialist at SOS-Kinderdorf Niederrhein, you will serve as the central point of contact for all IT-related concerns within the facility. This part-time role (16 hours/week) involves acting as a vital interface between the central IT department, local staff, and external service providers. Your day-to-day tasks include documenting IT infrastructure, reporting and resolving technical malfunctions under guidance (remote hands), and providing general IT system inductions for employees. You will also manage IT service orders and support local events technically. This position is particularly attractive due to its affiliation with a renowned non-profit organization, offering extensive benefits including a competitive salary based on public service scales (TVöD), a 100% employer-funded pension, and 31 days of annual leave. It is an ideal role for a professional looking to combine technical expertise with a socially impactful mission in a supportive, flexible environment.